Privacy Policy

Effective date: October 1, 2026

WentSwell is operated by WS Tech LLC (“WentSwell,” “we,” “us”), 1500 N Grant St, Ste N, Denver, Colorado 80203, USA. This policy explains what information we collect through the WentSwell app and wentswell.com, how we use it, who we share it with, and the choices you have.

Privacy questions and requests: privacy@wentswell.com. Everything else: support@wentswell.com.

The short version

• We collect what we need to run a social events app: your account, your profile, the events you create and join, your chats, and your location while you use the app.
• We do not sell your information, we do not show ads, and we do not track you across other apps or websites.
• We use automated tools and human review to keep WentSwell safe. Anything can be reported and reviewed by our team.
• You can delete your account from inside the app at any time.

Information we collect

Account information. You sign in with an existing account from a supported sign-in provider. We receive your name, your email address (or a private relay address, if you choose to hide your email), and a sign-in identifier. We also collect the phone number you verify with a text-message code. Your phone number is used to sign you in on new devices, to connect you to invitations sent to that number, and to prevent duplicate and abusive accounts.

Profile information. What you choose to add: a profile photo, gallery photos, a bio, answers to profile prompts, and details such as where you live, your job title, and your company. Other signed-in WentSwell users can see your profile.

Events and activity. Events you create or join: titles, descriptions, activity type, date and time, the place, cover photos, and photos added to an event album. Your interest in events, your matches, and the invitations you send and receive.

Messages. Messages you send in event chats. Chat is visible to the host and the people matched to that event.

Location. If you grant permission, we use your device’s precise location while you use the app to show events near you, to check whether WentSwell has launched in your area, and to help you place events on a map. We do not collect location in the background. You can decline and search from a place you type instead; some features work less well without location.

Contacts you choose to invite. If you host a private event and invite people from your phone’s contacts, the app uploads only the phone numbers of the contacts you select, never your full address book and never the names. We use each number only to check whether that person already has a WentSwell account and to deliver your invitation, and we keep it with the invitation. We do not use invited numbers for marketing.

Reports, blocks, and feedback. If you report a person or content, we keep the reason you chose and anything you wrote. If you block someone, we keep a record of the block so we can keep you apart. Suggestions you send through the app and emails you send to us are kept as long as we need them to respond.

Website and waitlist. If you join the waitlist on wentswell.com, we collect your email address and, if you give it, your city. We use them only to tell you when WentSwell is available near you, and you can ask us to remove them at any time.

Device and usage information. Device model, operating system version, app version, and a push notification token if you enable notifications. We also collect analytics about how the app is used and crash reports (see “Analytics”).

How we use information

• Run the service: create and show events, match people, deliver chats, invitations, reminders, and notifications.
• Keep people safe: screen content, act on reports, enforce blocks and bans, prevent spam and fraud, and comply with the law.
• Send messages you ask for: verification codes and event invitations by text message (see “Text messaging”).
• Improve the app: understand which features people use, find and fix crashes and bugs.
• Talk with you: answer support requests and tell you about important changes to the service or these policies.

We do not sell personal information. We do not use your information for advertising, and we do not share it with data brokers or ad networks.

Content moderation

To keep WentSwell safe, we use a combination of automated tools and human review. Content that other users can discover, such as public events and profiles, is screened automatically when you post or change it. Screening uses AI-based text and image analysis run by our service providers on our behalf.

Content that fails screening may be blocked, or may be hidden until a person on our team reviews it. Our team may review any content that is reported. We keep a record of moderation decisions.

Analytics and crash reports

We use a product analytics service to understand how the app and the website are used and to find crashes. It receives events such as which screens you open and which features you use, together with your WentSwell user ID, a device identifier, device model and OS version, and crash details. Our analytics provider does not receive your chat messages, your contacts, or your photos.

Our website uses cookies and similar technologies for the same analytics. We do not use advertising cookies. You can block or delete cookies in your browser settings.

We do not use analytics for advertising, and we do not use your device’s advertising identifier.

Text messaging (SMS)

WentSwell sends two kinds of text messages:

• Verification codes when you verify or change your phone number. One message per request.
• Event invitations when a WentSwell host invites a phone number that does not yet have an account. One message per invitation, containing the host’s invitation and a link to the event.

There are no recurring or marketing messages. Message and data rates may apply. Reply STOP to any WentSwell message to opt out; you will receive no further texts from us. Reply HELP for help, or contact support@wentswell.com.

Mobile phone numbers and text-messaging consent are never shared with third parties or affiliates for marketing or promotional purposes. They are shared only with the providers that deliver messages on our behalf.

Who we share information with

Other WentSwell users. Your profile is visible to signed-in users. A public event is visible to users in its area. A private event is visible only to the host, the people invited, and the people attending. Chat is visible to the host and the matched attendees of that event. When you block someone, they are not told, but they can no longer see you or your events.

Service providers. Companies that process information on our behalf, under contracts that limit their use of it to providing services to us. They fall into these categories: cloud hosting and storage; automated content moderation; sign-in and push notification delivery; text-message delivery; maps and place search; and product analytics. Some providers, such as our maps provider, also collect limited usage data under their own privacy policies.

Legal and safety. We may disclose information when required by law or legal process, or when we believe it is necessary to protect the safety, rights, or property of WentSwell, our users, or others.

Business transfers. If WentSwell is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will tell you if that changes how your information is handled.

All of these providers store and process data in the United States. WentSwell is offered in the United States only.

How long we keep information

• Your account, profile, events, and messages: for as long as your account is active.
• Event chats: an event’s chat, including the photos shared in it, stays available after the event ends, so everyone who was there can look back on the plans and the photos later. If you delete a photo message, it disappears from the chat, but we keep the photo with that event’s chat.
• Invitations to numbers that never join: deleted 30 days after they are sent.
• Photos and videos you delete, and all your media when you delete your account: removed from the app immediately; archived copies are purged within 30 days. Photos shared in event chats are kept with the chat, as described above.
• Moderation and report records: kept as long as needed to keep the service safe and to respond to legal requirements.
• Analytics and crash data: kept in aggregate; data linked to your account is deleted on request.
• Waitlist sign-ups: until WentSwell is available in your area, or until you ask us to remove them.
• Everything else: only as long as we need it for the purpose we collected it for, or as the law requires.

Deleting your account

Open the app, go to Settings → Delete Account, and confirm. Deletion is immediate and cannot be undone. We delete your profile, your photos, your galleries, your interests and invitations, your blocks, your sign-in record, and your personal details, and we revoke our access to the account you used to sign in. Events you hosted that were still upcoming are cancelled and the attendees are told. Past events, matches, and chat messages, including photos shared in chats, are kept because they are part of other participants’ history, but your name, photo, and contact details are removed from them. Reports you filed remain as evidence about the person reported, with your written comments removed.

If you cannot sign in to delete your account, email privacy@wentswell.com from the address on the account and we will verify and delete it.

Your choices

• Permissions. Location, contacts, camera, photos, and notifications can be changed at any time in your device’s settings.
• Notifications. Turn all notifications off in the app’s settings, or mute notifications for a single event.
• Blocking and reporting. Block or report any user, event, message, or photo from its menu in the app. You can see and manage the people you have blocked in Settings.
• Text messages. Reply STOP to opt out.
• Your data. Email privacy@wentswell.com to access a copy of your information, correct it, or delete it. We will confirm your identity, usually by asking you to write from the email address on the account, and respond within 45 days.

Your privacy rights

Depending on where you live, including California, Colorado, and other states with consumer privacy laws, you may have specific rights over your personal information. We extend the rights below to every WentSwell user, wherever you live.

Categories of personal information we collect: identifiers (name, email, phone number, user ID, device identifiers); profile and demographic details you choose to add; photos and other content you post; approximate and precise geolocation; internet and app activity (usage and crash data); and inferences we make from that information only to operate the service (for example, which events are near you). The sources and purposes are described above.

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the past 12 months. We do not use or disclose sensitive personal information for any purpose other than providing the service.

Your rights: to know what personal information we collect, use, and disclose; to access it; to correct it; to delete it; and not to be discriminated against for exercising these rights. To make a request, email privacy@wentswell.com or use Settings → Delete Account in the app. You may authorize an agent to make a request for you; we will ask for proof of that authorization. If we decline your request, we will tell you why, and you can appeal by replying to our decision; we will respond to an appeal within 45 days.

Do Not Track and Global Privacy Control. We do not track you across other apps or websites, and we do not sell or share personal information for advertising, so there is nothing for these signals to switch off. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing.

Security

Data travels between the app and our servers over encrypted connections and is stored encrypted at rest. Access to production systems is limited to the people who operate the service, and we use additional safeguards designed to protect accounts and sign-in. No system is perfectly secure, so please use good judgment about what you share in events and chats.

Age

You must be 18 or older to use WentSwell. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has an account, report it in the app or email support@wentswell.com and we will remove it.

Changes to this policy

When we make material changes we will update this page, revise the effective date, and, where appropriate, notify you in the app before the changes take effect.

Contact

WS Tech LLC
1500 N Grant St, Ste N
Denver, CO 80203, USA
Privacy: privacy@wentswell.com
Support: support@wentswell.com